Privacy Policy

FlatFloors.com is committed to protecting your privacy.  Only limited personal information is collected about you, and that is only used to enable shopping and make return visits to the site much easier.

When you contact us, we will automatically add your email address and other related information to our database. We periodically send informational emails and notifications that may be of interest to you. Of course, you will have the option to opt-out of the list at any time.

When you confirm an order we obviously need to take your name, e-mail address, home address, and your credit card details.  This information is vital so that we are able to actually process your order, and so that we can deliver your goods.  Your payment details ARE NOT stored anywhere on the web site, nor in the database that runs the site.

Therefore, you will always be asked to input your card details every time you place an order.  It might seem like an inconvenience, but we believe this is the safest approach.

We do store some personal information about you, but this is in a SECURE database, and is entered via a SECURE order form.  All personal and card information is entered via our secure server, whose software (Secure Socket Layer (SSL)) encrypts all data you enter before it is transmitted to us.

Our site makes use of Cookies, which are small text files that are stored on your local PC.  The Cookie for our site does not hold any personal information -- just a couple of meaningless numbers that help the site recognize you on a repeat visit.

We will not sell any information gained via our site to any third party or organization.  We may occasionally make use of it ourselves to let you know about any goods or services that we think you may be interested in.  These will be things that are pertinent to the subjects that we deal with.

Most of all, we thank you for visiting and shopping on our site.  If you have any further questions about our privacy policy please email us at cny@flatfloors.com.