FloorPro® Hardware Warranty

The Top 3 Reasons Why Your
FloorPro® Has the Best Warranty Available Today

Our competition will try to wow you with their warranty.  We simply state the truth.  YSI has the BEST warranty in the business. Here's why:  

1. FloorPro® Durability is superior to competitor models - most owners don't need it
2. Units last 5-10 years if properly maintained
3. Designed to survive the use and abuse that happens in the field

The FloorPro® Hardware Warranty

YSI® instruments are warranted to be free from defects in material and workmanship for one year from date of shipment to original purchaser. The liability of the Seller under this warranty is limited to replacing or repairing any instrument or component thereof during the warranty period provided that the instrument has not been subjected to misuse, neglect, improper installation, repair, alteration or accident. The instrument will be returned to YSI at the Buyer's expense.  The Seller shall have the right to final determination as to the existence and cause of a defect. In no event shall the Seller be liable for collateral or consequential damages. This warranty is in lieu of any other warranty, expressed, implied or statutory; and no agreement extending or modifying it will be binding upon the Seller unless in writing and signed by a duly authorized officer.

Receiving Inspection

Every YSI FloorPro® is carefully inspected and in perfect working condition at the time of shipment. The FloorPro® should be checked as soon as received. If the unit is damaged in any way, or fails to operate, a claim should be filed immediately with the transportation company.

To Secure Your Warranty

We value you as a client and want to continually supply you with superior products and services that meet your needs.  That is why we guarantee you a thorough evaluation of your FloorPro® and a comprehensive determination as to the existence and cause of the defect in your instrument. 

Please gain prior approval from YSI before shipping your FloorPro® in its entirety to our offices with a thorough description of the problem and our dedicated staff will conduct a comprehensive evaluation of your FloorPro®.  Include your contact information so we can reach you immediately after our determination has been made.     

We are committed to providing you with quality products that produce superior results year after year. 

Returns

If the FloorPro® requires service, first contact YSI or order a repair analysis here for fastest results. Problems may be solved without having to return the unit. If it is determined that warranty service is required, obtain an RMA (Return Material Authorization) number before returning it. This number is obtained from YSI® at (303) 565-1780 with the following information: